Frequently Asked Questions
FAQ Section Name
It usually takes 3 to 5 working days for an order to arrive after payment has been made.
We freeze dry small batches of selected premium organic 100% human-grade meat for cats and dogs with no artificial flavor, color, additives, and preservatives. We are a team of cat & dog lovers that manufacture nutritious treats with passion and love. We welcome feedbacks to our treats quality and we will attend to your order issues no matter big or small.
We accept wire bank transfer to EVOK FOODS PTY LTD, 0726645100 (DBS Bank Acc #) or cash on delivery (COD) only. Alternatively, you can PayNow using UEN #: 202128408E or scan QR PayNow
Through WhatsApp (8827 8272), Instagram (mlem.evokfoods), Google Form: Here
Freeze dried treats have become a popular option for pet owners who want to reward their cats & dogs with healthy and nutritious food without having to prepare it from scratch. They are a convenient and cost-effective option for households with cats & dogs, as they provide quick and easy nutrition that a cat or a dog needs. Freeze dried treats are a healthier and more nutritious version to traditional dehydrated treats. Our freeze dried treats come in different meat flavors. Organic / non-organic beef, lamb, and chicken. Seafood like Salmon, Snakehead Fish, White Fish, Squid, Mussel, White Shrimp, etc are some of our popular treats products.
Our freeze dried treats are made of all natural ingredients with no added color, flavor, additives or preservatives. They are healthy to many commercial treats that are packed with artificial ingredients and preservatives. Freeze drying preserves nutrients better than most cooking / baking processes that use high heat.
Cat or Dog owners should consult with their veterinarian for the best way to provide their cat or dog with a daily intake of healthy and tasty treats or topping.
Freeze dried treats are very popular among pet owners. They are made with all natural ingredients with no added color, flavor, additives or preservatives. Cats or dogs love them because they are the perfect treats for them on-the-go.
Most freeze dried treats have a high calorie content. This is because the process of freeze drying food removes all of the water content which results in an intensely concentrated food source with a higher calorie count per serving than their original form.
A lot of people are starting to feed their cats or dogs with raw food diets due to nutritional value at raw state. Opting for freeze dried raw diet is as good as raw. Freeze dried raw meat still has high nutrients intact and tastiness minus the inconvenience of preparing raw meat.
Dehydration removes approximately 80% percent of moisture, while freeze drying removes about 99 percent of dog treats.
Dehydration is one of the oldest methods of food preservation. Vitamins and minerals are destroyed by heat and air during the process.
Freeze drying is rather a new technology of food preservation with longer shelf life due to low to no moisture content in food. Vitamin and nutrient are mostly intact during freeze drying and the process is done gently with low temperature.
Freeze drying preserves more of the nutritional content of the food than dehydrating, as proteins, vitamins, and minerals stay intact due to the gentler process method.
You actually don't even have to rehydrate the treats for your cat or dog to enjoy them – they're delicious as a crunchy snack in their freeze dried state. However, it's easy to rehydrate produce to eat cooked or to add to recipes. Just place it in a bowl of water and let it soak until it's rehydrated.
Rehydration: Freeze dried treats will rehydrate within 2 to 3 minutes while dehydrated treats often take 10 to 12 minutes for the same size treats.
There are many benefits to feeding your cat or dog with freeze dried meat treats as topping. These toppings are very convenient for the owner because they don't have to deal with the hassle of cooking or preparing too much during meal time. All the owner needs to do is to have a half or a bowl of rice and 1 cup of freeze dried meat treats. Voila! A bowl of wholesome meal for your cat or dog. This is especially helpful for those who have limited time to provide their cat or dog with fresh meat which cats or dogs love to have occasionally. Freeze dried meats are not only convenient, but they are also healthy! Note: our 70g of freeze dried meat is equivalent to approximately 300g of raw meat.
Some cat or dog owners might think that using freeze dried treats as a topping is not acceptable. On the contrary, this is a fast and easy way to make an ordinary carbohydrate diet (brown rice, sweet potato, etc.) or kibble diet more exciting.
If you are feeding your cat or dog unhealthy foods, it will most likely not be good for them in the long run. It is best to feed your cat or dog healthy and nutrient-rich food like freeze dried meats as topping occasionally.
If you want to know if your cat or dog will like a given treats as topping, it is a good idea to introduce the topping slowly. This will help your cat or dog build up a tolerance to the new topping you have prepared.
If you use freeze dried treats you can store it in it's original resealable packaging at room temperature or best, keep in refrigeration to retain it’s freshness and crunchiness. For best results (yummiest taste and most potent smell), it's best to use freeze dried treats within 14 days after opening.
- Visible signs – moldy, liquid oozing, or color change.
- Odor - foul smell.
- Texture – chewy but not crispy, or different textures altogether.
- Taste – if you suspect the treats have spoiled, please dispose it immediately. Do not attempt to taste it.